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Terms of Trade

 
Shooters Supplies (NZ) Limited Store Policies


Purchases
All purchases are charged in NZD and include GST

Orders
Accepted with credit card details during normal business hours.
You can use our custom orders link or alternatively email us at sales@shooterssupplies.co.nz
Feel free to phone us at the shop on (03) 3480-656 if you would like to discuss other options like Lay-by or Finance
 
Written Orders
Please supply, your name, address, goods required, and contact phone preferably on the form provided or downloaded from our website.
 
Firearms & Ammunition
Firearm and factory ammunition orders must be accompanied by a purchase order signed by a police officer.
A signed purchase order is not required for reloading components.
 

Printed Prices
Prices published are for the stock carried at the time of publication. We reserve the right to change prices for any item due to restocking price changes and are SUBJECT TO CHANGE WITHOUT NOTICE. Restocking of items is invariably at a higher price.

Typographical Errors
We are human, and due to the sheer volume of items that we carry, errors do occur. We cannot be held responsible for typographical errors or price misprints contained in this catalog. We apologise for any increases or price discrepancies in advance. Please ask for OR check our website for current prices.

Returned Sales
All If goods after purchase need to be returned to Shooters Supplies (NZ) Ltd, it will be dealt with on a case by case basis.
If goods have been damaged in transit, the customer should acknowledge receipt of “damaged goods”. They should contact Shooters Supplies (NZ) Ltd as soon as possible so a claim can be lodged.
Goods must be inspected within 24 hours of delivery. Claims must be made within 48 hours of delivery and all packaging must be kept to substantiate the claim.
If after unpacking, the goods are found to be faulty or incomplete, the customer must contact Shooters Supplies (NZ) Ltd to determine whether they should be returned.
No warranties shall apply to goods sold “AS IS WHERE IS” including clearance items.
Lost Items during Freighting
All items purchased from Shooters Supplies (NZ) Ltd are shipped in accordance to a shipment contract. This means that the risk of loss and title for items purchased pass to you upon our delivery to the carrier.

Payment Conditions
Payment must be made by Visa or Mastercard at the time of purchase unless payment by layby or some other prior arrangement has been made.
Payment can be made by DIRECT CREDIT, VISA or MASTERCARD, CASH and EFTPOS if shopping in store.

Customer Services
Emails, questions and queries will be answered  during business hours Monday – Friday 8.30 am to 5.30pm
All goods will be shipped on confirmation that payment has been received.
We do our best to offer quality services at a cheap price!!
You will not receive an email message advising that your goods have been shipped unless you request your tracking number.

Warranty Conditions
All new products come with the standard manufacturer’s warranty of 3-12 months, it is at the discretion of Shooters Supplies (NZ) Ltd to determine faults on a case by case base and to honor manufactures warranty terms whether to repair or replace faulty items.
This warranty shall not be valid if, having detected a fault; the user continues to operate the item or dismantles the item.
This warranty does not apply to any part of the goods which has been subject to misuse, neglect, alteration, incorrect operation, accident, or damage caused by flood, fire or acts of nature.
Shooters Supplies (NZ) liability under this warranty is limited to repairing or replacing a part without charge. Shooters Supplies (NZ) Ltd liability is confined to the buyer only and the buyer’s rights are not assignable.
Manufacturers take up to 30 days to satisfy warranty claims. The decision rests entirely with the manufacturer, we must wait for their response. Please be patient.
No warranty is expressed or implied as to the quality or fitness of the products for any particular purpose.
Shooters Supplies (NZ) Ltd will not be liable for any loss, damage or injury to the purchaser or to any other person or to the property arising out of the use or possession of the item.
The warranty is void if there is evidence of previous repair by another repair centre other than Shooters Supplies (NZ) Ltd approved repairers.
The warranty is void if there is no record of purchase from Shooters Supplies (NZ) Ltd. We will do our best to look for your sales information, but ultimately it is your responsibility to retain your sales receipt.

Freight/Shipping
We ship Monday to Friday, so Saturday and Sunday orders will be processed Monday.
Our couriers dont have an overnight service for rural and ammunition deliveries. Our minimum shipping price is $10,
Free Freight does not apply to any Ammunition or Gun Safe Orders, these will be shipped at our cost, a quote will be provided before shipping.

International shipping rates
Are dependent on the destination country and the size and weight of the items in the order.  Confirmed quotes are available on request

Shipping Guns & Accessories to The USA
It will be an expensive process to send you one gun, costing approximately US$350 for paper work and shipping.
You will need to find a licensed importer with an FFL, willing to import it for you, this is not always easy and they will want to be paid for that service.

Additionally, there are some guns and accessories we sell (particularly silencers) that are not permitted into the United States, such as rifles made in China and US made guns that were given to foreign countries under the Lend-lease Scheme